Privacy Notice and Data Protection
At Rankaglia we process personal data for commercial, operational, SaaS, automation and customer support purposes. By submitting forms, using our solutions or contacting us through WhatsApp, you agree that we may use that information to respond, prepare proposals, operate services and follow up on related conversations.
What we collect
We may collect your name, email, phone number, company, role, estimated budget, form data, submitted messages, WhatsApp Business Platform identifiers when you contact us through that channel, and basic technical data such as IP address, device information, viewed pages and analytics events.
How we use it
We use the data to respond to inquiries, prepare quotes, provide support, operate WhatsApp automations, send requested confirmations, improve the website, measure campaigns, prevent abuse and keep a basic commercial record.
Legal basis
We process data based on your consent when you submit it, our legitimate interest in handling business inquiries and legal obligations where applicable.
Data sharing
We may work with providers for hosting, analytics, forms, email, CRM, Meta, WhatsApp Business Platform, automation tools and cloud infrastructure. We only share what is necessary to operate the service and we do not sell personal data.
WhatsApp Business Platform and Meta
If you interact with Rankaglia solutions connected to WhatsApp, we process the data needed to answer messages, route conversations, automate bookings, record requests and provide support. WhatsApp use is also governed by Meta terms and policies that apply to end users.
Retention and rights
We keep the information for as long as needed to respond to the inquiry, maintain a business relationship, provide support or comply with accounting and legal obligations. You may request access, correction, objection or deletion by contacting privacy@rankaglia.com or using the Data Deletion page.